Warranty Overview

As a 2-10 Home Buyers Warranty (2-10 HBW) builder member, homes come with 10 full years of structural home warranty protection from the nation's largest home warranty company. With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered, as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of the home.

What’s Covered?

Warranty Request

Emergency Warranty Request

If you experience am emergency warranty service situation as defined below, please notify 2-10 HBW via the link provided below and contact the appropriate contractor below:

https://secure.2-10.com/Homeowner/Account/Login

Please note, if you contact the emergency subcontractors with a Non-Emergency issue, you as the homeowner will be charged for the service.

Plumbing:

  • Not working at all

  • Excessive leak, one that is a slow drip is not considered excessive.

  • A drain back up

Electrical:

  • Not working at all, this does not include individual switches our outlets; this is for the entire house.

  • A hot wire is exposed

HVAC:

  • The entire system is not working; this does not include individual rooms or zones.

GRAPEVINE BROWNSTONES - PHASE 1

Plumbing: Givens and Associates (817) 320-8227

Electrical: Castle Electric Contracting, Inc. (214) 843-6121

HVAC: Redline Mechanical (972) 360-9893 or (214) 415-1024

Gas: Atmos Energy (800) 286-6700

Water: City of Grapevine (817) 410-3330

Elevators: Home Elevators of Texas (214) 234-8840

HOA: Accelerated Management (972) 372-0752